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Improving communication based on cultural competency in the business environment
Title
Improving communication based on cultural competency in the business environment.
Creator
Burton, Walter N., Dorothy F. Schmidt College of Arts and Letters, School of Communication and Multimedia Studies
Abstract/Description
The purpose of this study was to show support that certain cultural characteristics of an individual could be identified based on the region where that individual was born and raised. These cultural characteristics were identified and defined, and strategies on understanding these cultural characteristics were reviewed. This study revealed that by focusing on this understanding, trust can be established quickly and it is this trust that is the basis of building any type of relationship....
Show moreThe purpose of this study was to show support that certain cultural characteristics of an individual could be identified based on the region where that individual was born and raised. These cultural characteristics were identified and defined, and strategies on understanding these cultural characteristics were reviewed. This study revealed that by focusing on this understanding, trust can be established quickly and it is this trust that is the basis of building any type of relationship. Several different macrocultural systems were examined in this study. These included the United States, Asia, Central and South America, India, the Middle East, and the European Union cultures. These are the largest and the fastest growing regions of the world as well as the locations where most of the newly established business relationships are being formed., The study examined each macrocultural system individually by giving some background information on the culture and reasons for their recent explosive economic growth. Upon review of this study, any individual should be able to approach others with the realization that, with some degree of confidence, cultural characteristics of the individual being pursued can be predetermined based on a number of factors. The ability to recognize these factors facilitates a cultural competency that includes the skills and qualities that enable successful outcomes to happen in business contexts where different cultures are interacting. This predetermination will provide a type of blueprint to an individual's thoughts, tendencies, and even buying patterns., These strategies will reveal ways of sidestepping everyone's natural tendency to say "no." By providing this insight into predisposed behavior patterns, most individuals will tend to lower their natural defense barriers and a smooth and effective conversation will follow. Personality types are recognized during or after a conversation, but cultural characteristics can be determined prior to the start of any conversation. Oftentimes, it is too late to try and figure out a personality type to adjust your sales approach or strategy in the middle of a conversation. There are ways to recognize cultural characteristics and incorporate certain strategies simply by knowing where a prospect was born and raised, as well as knowing their ethnicity.
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Date Issued
2011
PURL
http://purl.flvc.org/FAU/3360620
Subject Headings
Personality and culture, Business communication, Intercultural communication, Discourse analysis
Format
Document (PDF)
Personality and the news
Title
Personality and the news: the Five-Factor Model and headline preferences.
Creator
Curry, Mila., Harriet L. Wilkes Honors College
Abstract/Description
The current study examines the relationship between the Five-Factor Model of Personality and preferences for news headlines. This is an online study in which participants were presented two headlines and were asked to choose one of them. Next, participants were asked to fill out a personality inventory. In the results we examine whether certain personality types are more likely to read certain news stories. Authors created five news headline domains, which were intended to map onto the Five...
Show moreThe current study examines the relationship between the Five-Factor Model of Personality and preferences for news headlines. This is an online study in which participants were presented two headlines and were asked to choose one of them. Next, participants were asked to fill out a personality inventory. In the results we examine whether certain personality types are more likely to read certain news stories. Authors created five news headline domains, which were intended to map onto the Five-Factor Model of Personality. As hypothesized, Openness to Experience significantly (p < .05) predicted selection of items within the news headline domain entitled Culture. The study also found that personality can be predicted from news headline selection.
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Date Issued
2008
PURL
http://purl.flvc.org/FAU/77663
Subject Headings
Personality and culture, Emotional intelligence, Image (Psychology), Mass media, Psychological aspects, Five-Factor Model of Personality
Format
Document (PDF)
Cumulative trauma among adult Mayas living in southeast Florida
Title
Cumulative trauma among adult Mayas living in southeast Florida.
Creator
Millender, Eugenia I., Christine E. Lynn College of Nursing
Abstract/Description
The toxic combination of social, psychological, environmental, cultural, and physiological trauma Mayas living in Southeast Florida face daily places them at higher risk for mental and physical disorders (Marmot & Wilkinson, 2006; WHO, 2010, September). The burden of disease is not limited to mental disorder comorbidities; psychological stress can also induce or exacerbate chronic medical diseases such as obesity, diabetes, and hypertension (Brunner & Marmot, 2006; Sridhar, 2007). ... The...
Show moreThe toxic combination of social, psychological, environmental, cultural, and physiological trauma Mayas living in Southeast Florida face daily places them at higher risk for mental and physical disorders (Marmot & Wilkinson, 2006; WHO, 2010, September). The burden of disease is not limited to mental disorder comorbidities; psychological stress can also induce or exacerbate chronic medical diseases such as obesity, diabetes, and hypertension (Brunner & Marmot, 2006; Sridhar, 2007). ... The continuation of this disregard will add to the health disparity of this nation by delaying assessment, treatment, and development of interventions. The purpose of this study was to explore cumulative trauma as it related to social determinants of health and pathophysiological, psychological, and health behaviors of 102 adult Mayas living in Southeast Florida. The trauma profile for the Mayan population sample obtained through this study reflected high exposure to different types of trauma; collective identity trauma was most frequently reported, followed by survival trauma, achievement trauma, secondary trauma, and personal identity trauma, with high rates of repetition of the same traumas ... Key words: Maya; alcohol; ASSIST; cumulative trauma; Beck Depression Inventory-II; genocide; Guatemala; Hispanic; social determinants of health.
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Date Issued
2013
PURL
http://purl.flvc.org/fcla/dt/3362554
Subject Headings
Psychic trauma, Adjustment (Psychology), Resilience (Personality trait), Medicine and psychology, Immigrants, Cultural assimilation
Format
Document (PDF)
Measuring interpersonal conflict
Title
Measuring interpersonal conflict.
Creator
Puder, Justin., Charles E. Schmidt College of Science, Department of Psychology
Abstract/Description
Previous research suggests that self-reports of the frequency of events can vary dramatically. Minor changes in question format can result in major changes in the obtained results. The purpose of this study is to examine how changes in reference period, memory cue, and measurement scale affect participants' self-reports of conflict frequency. Additionally, the role of cognitive effort was examined to gain insight into the recall strategy used for different measures of conflict. Participants...
Show morePrevious research suggests that self-reports of the frequency of events can vary dramatically. Minor changes in question format can result in major changes in the obtained results. The purpose of this study is to examine how changes in reference period, memory cue, and measurement scale affect participants' self-reports of conflict frequency. Additionally, the role of cognitive effort was examined to gain insight into the recall strategy used for different measures of conflict. Participants include 175 college undergraduates between the ages of 18-24, enrolled in psychology courses at Florida Atlantic University. Results indicate that reference period and memory cue form a significant interaction to create changes in reports of conflict frequency. Both reference period and memory cue act differently within the different conflict measurement scales. In the 0-10 or more scale, memory cue was statistically significant with higher rates of conflict reported in the cued condition than the uncued. In the open (fill in the blank) scale, there was a significant interaction between reference period and memory cue with the highest amount of conflict being reported in the one day/cued condition. The Likert scale behaved differently than the other two absolute frequency scales. Within the Likert scale there was a significant interaction between reference period and memory cue, however, the highest amount of conflict reported was in the two weeks/uncued condition. Finally, cognitive effort varied as a product of reference period, within both the 0-10 or more scale and the open scale with the two weeks condition eliciting higher reports of effort than the one day condition. These cognitive effort findings suggest that participants used enumeration as a recall strategy for the absolute frequency scales and estimation for the Likert scale.
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Date Issued
2011
PURL
http://purl.flvc.org/FAU/3320107
Subject Headings
Interpersonal relations, Research, Sensitivity (Personality trait), Research, Motivation (Psychology), Well-being, Conflict and culture
Format
Document (PDF)
Interview with Kimiko Kitani - ca. 2008
Title
Interview with Kimiko Kitani - ca. 2008.
Creator
Kitani, Kimiko (Interviewee), Craig, Ryan (Interviewer)
Date Issued
2008-02-08
PURL
http://purl.flvc.org/fau/fd/FADT77800
Subject Headings
Personality and culture, Immigrants -- United States, International Exposition (Aichi, Japan), Exhibitions -- Japan -- Aichi, Exhibitions -- Spain -- Seville, International Exposition (Seville, Spain), Oral histories --Florida, Oral history
Format
Set of related objects
Trilling R's
Title
Trilling R's: meditations on immigration, assimilation, and language.
Creator
O'Brien, Shannon., Dorothy F. Schmidt College of Arts and Letters, Department of English
Abstract/Description
Immigration has become a hot button issue across the United States. Television newsmen dedicate hours of time to excoriate the "illegal invasion." I viewed the immigration debate as something not directly concerning me. I am a legal citizen of Hispanic descent. My mother is a naturalized citizen from Mexico. However, as the government conducted raids looking for illegal immigrants, my mother became more aware of her place as a Mexican woman living in the Midwest. She wondered whether people...
Show moreImmigration has become a hot button issue across the United States. Television newsmen dedicate hours of time to excoriate the "illegal invasion." I viewed the immigration debate as something not directly concerning me. I am a legal citizen of Hispanic descent. My mother is a naturalized citizen from Mexico. However, as the government conducted raids looking for illegal immigrants, my mother became more aware of her place as a Mexican woman living in the Midwest. She wondered whether people would assume she was illegal because of her accent and appearance. Our discussions prompted me to think about of my place in the story, and about my lack of connection with the Hispanic culture. I set out to interview migrants living in South Florida, and to document my and my mother's experience with immigration and assimilation.
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Date Issued
2009
PURL
http://purl.flvc.org/FAU/186683
Subject Headings
Emigration and immigration, Assimilation (Sociology), Pluralism (Social sciences), Social adjustment, Hispanic Americans, Cultural assimilation, Emigration and immigration, Government policy
Format
Document (PDF)