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Data Envelopment Analysis Model for Assessment of Safety and Security of Intermodal Transportation Facilities
Title
Data Envelopment Analysis Model for Assessment of Safety and Security of Intermodal Transportation Facilities.
Creator
Gundersen, Elisabeth, Kaisar, Evangelos I., Florida Atlantic University
Abstract/Description
Following September 11, 2001, numerous security policies have been created which have caused a number of unique challenges in planning for the transportation networks. In particular, there is a need to enhance security by improving collaboration between various transportation modes. The transportation modes are disconnected and have unequal levels of security and efficiency. Tools need to be refined for collaboration and consensus building to serve as catalysts for efficient transportation...
Show moreFollowing September 11, 2001, numerous security policies have been created which have caused a number of unique challenges in planning for the transportation networks. In particular, there is a need to enhance security by improving collaboration between various transportation modes. The transportation modes are disconnected and have unequal levels of security and efficiency. Tools need to be refined for collaboration and consensus building to serve as catalysts for efficient transportation solutions. In this study, we developed and investigated a mathematical model using Data Envelopment Analysis (DEA) to assess the safety and security of intermodal transportation facilities. The model identifies the best and worst performers by assessing several safety and security-related variables. The DEA model can assess the efficiency level of safety and security of intermodal facilities and identify potential solutions for improvement.
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Date Issued
2008
PURL
http://purl.flvc.org/fau/fd/FA00012524
Subject Headings
Data envelopment analysis, Benchmarking (Management), Transportation and state--United States, Performance--Measurement
Format
Document (PDF)
Measuring performance in the public sector: An examination of benchmarking paramedic response times
Title
Measuring performance in the public sector: An examination of benchmarking paramedic response times.
Creator
Moeller, Bruce J., Florida Atlantic University, Nyhan, Ronald C., Clare, Donald A.
Abstract/Description
Measuring performance in the public sector has been a topic of heightened concern during the past decade. While enthusiasm remains high for its use, performance measurement has also been subject to increasing scrutiny. In this research, problems with definitional ambiguity and concerns of conscious errors in the reporting of performance are theorized to limit the usefulness of performance measurement and benchmarking. The research examined the use of "response time" as a key benchmark in the...
Show moreMeasuring performance in the public sector has been a topic of heightened concern during the past decade. While enthusiasm remains high for its use, performance measurement has also been subject to increasing scrutiny. In this research, problems with definitional ambiguity and concerns of conscious errors in the reporting of performance are theorized to limit the usefulness of performance measurement and benchmarking. The research examined the use of "response time" as a key benchmark in the delivery of paramedic services in the State of Florida. The research used both quantitative analysis based on survey response data from 120 paramedic agencies and qualitative analysis based on field visits to six selected agencies. The major findings of the study were that definitional ambiguity exists and that it adversely affects the ability to conduct benchmarking. Definitional ambiguity existed from two perspectives. There was ambiguity in the definitions used among agencies---thereby limiting the ability to benchmark. There was also ambiguity between definitions used by agencies and the definitions they attribute to citizens and elected officials---thereby limiting accurate communication of performance results to the public. While the research was not designed to examine intentions of paramedic agencies, the findings were consistent with Juran's theory of conscious errors---the reporting of performance that provides a more favorable impression than may otherwise be justified.
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Date Issued
2001
PURL
http://purl.flvc.org/fcla/dt/11942
Subject Headings
Emergency medical services--Florida, Public administration, Benchmarking (Management), Performance--Evaluation
Format
Document (PDF)
Rhetoric of Federal Mission Statements: Power, Values, and Audience
Title
Rhetoric of Federal Mission Statements: Power, Values, and Audience.
Creator
Donohue, John J., Patterson, Patricia M., Florida Atlantic University
Abstract/Description
Mission statements are an important part of the strategic planning process. In the federal government they are required for cabinet departments. Research about publicsector mission statements has been limited, compared to research on private-sector mission statements. Mission statements are important as artifacts of organizational culture. They introduce and reinforce important organizational values and can be part of a system of control. Within organizational culture and as part of a system...
Show moreMission statements are an important part of the strategic planning process. In the federal government they are required for cabinet departments. Research about publicsector mission statements has been limited, compared to research on private-sector mission statements. Mission statements are important as artifacts of organizational culture. They introduce and reinforce important organizational values and can be part of a system of control. Within organizational culture and as part of a system of control, mission statements may play a role in creating and maintaining certain power relationships. In this research I examine manifestations of organizational culture and power in cabinet-level federal agencies as expressed in the content and rhetoric of their mission statements. The research presented here examines the mission statements of federal departments and their affiliated agencies and offices. It seeks to identify the importance of mission statements outside of their role in the strategic planning process. The methodology used is Ethnographic Content Analysis (ECA). ECA allows for numerical and descriptive data. Numerically, the researcher creates and counts occurrences of relevant categories of analysis and then uses examples as descriptors. This dissertation describes the content of mission statements and compares it to features other researchers have identified as important for mission statements. In general, the federal mission statements studied here do not include many of the elements that previous research has identified as important for mission statements. Second, the research examines the presence in mission statements of values in general and, in particular, two specific groups of values: New Public Management and Democratic Constitutional values. Both types of values are found in federal mission statements, and the research shows that authors of mission statements are making a choice between the New Public and Democratic Constitutional sets of values. Next, this research looks for evidence of statements of power that are included within the mission statements. Borrowing French and Raven's five bases of interpersonal power for its rubric, this research finds evidence of all five bases of power in these organizational mission statements. Finally, this research looks for the intended audiences of the mission statements and finds that it is often unclear.
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Date Issued
2008
PURL
http://purl.flvc.org/fau/fd/FA00000606
Subject Headings
Mission statements, Strategic planning--United States--21st century, Benchmarking (Management), Organizational effectiveness, Corporate culture, Administrative agencies--United States--Planning
Format
Document (PDF)