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A Well-Being Program Grounded in Caring: Increasing Staff Satisfaction

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Date Issued:
2020
Abstract/Description:
Over the last few decades, there has been a growing concern over the shortage and training of behavioral healthcare workers in the United States and more so over mental health workers' retention. Publicly funded mental health institutions have been the most affected by the high turnover rate of mental health staff, which increases operational costs by continually hiring and training new staff. Besides increasing health care costs, the high turnover rate creates an unstable work environment that negatively impacts the quality of care. However, when employees are empowered to do their job and care for themselves, they are more likely to experience overall satisfaction and be committed to their organization. Many authors suggest that providing ongoing training to help employees adapt to their daily routine and create a caring environment positively impacts job satisfaction and organizational commitment. Therefore, organizations must implement strategies to enhance employee work experience, satisfaction, and retention. This paper intends to present a unique evidence-based training strategy to improve mental health workers' caring behaviors and work experience. Analysis of this quality improvement project's quantitative results, its evaluation, and practice recommendations are addressed.
Title: A Well-Being Program Grounded in Caring: Increasing Staff Satisfaction.
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Name(s): Jasmin, Marie Rose S., author
Linette, Donna
Rotolo, Patrice
Florida Atlantic University, Degree grantor
Christine E. Lynn College of Nursing
Type of Resource: text
Genre: Doctor Of Nursing Practice (DNP)
Date Created: 2020
Date Issued: 2020
Publisher: Florida Atlantic University
Place of Publication: Boca Raton, Fla.
Physical Form: online resource
Extent: 27 p.
Language(s): English
Abstract/Description: Over the last few decades, there has been a growing concern over the shortage and training of behavioral healthcare workers in the United States and more so over mental health workers' retention. Publicly funded mental health institutions have been the most affected by the high turnover rate of mental health staff, which increases operational costs by continually hiring and training new staff. Besides increasing health care costs, the high turnover rate creates an unstable work environment that negatively impacts the quality of care. However, when employees are empowered to do their job and care for themselves, they are more likely to experience overall satisfaction and be committed to their organization. Many authors suggest that providing ongoing training to help employees adapt to their daily routine and create a caring environment positively impacts job satisfaction and organizational commitment. Therefore, organizations must implement strategies to enhance employee work experience, satisfaction, and retention. This paper intends to present a unique evidence-based training strategy to improve mental health workers' caring behaviors and work experience. Analysis of this quality improvement project's quantitative results, its evaluation, and practice recommendations are addressed.
Identifier: faudnp000010 (IID)
Held by: Florida Atlantic University Libraries
Sublocation: Digital Library
Persistent Link to This Record: http://purl.flvc.org/fau/fd/faudnp000010
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Host Institution: FAU
Is Part of Series: Florida Atlantic University Digital Library Collections.