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Emergency department patients' perceptions of supportive nursing behaviors

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Date Issued:
1994
Summary:
Patients and nurses have been found to perceive support differently. This exploratory study was undertaken to: (a) identify those nursing behaviors perceived by emergency department patients as supportive, and (b) to identify the importance emergency room patients give to various nursing behaviors on a checklist. A sample of 30 emergency department patients completed a guided interview and the Supportive Nursing Behavior Checklist. The perceived attitude of the nurse toward the patient and the availability of the nurse to the patient were the most important factors influencing patients' perceptions of support. The nurse being friendly and cheerful were the most important behaviors. The study has implications for nursing practice, nursing administration and nursing education. Suggestions are also given for further research.
Title: Emergency department patients' perceptions of supportive nursing behaviors.
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Name(s): Francis-Liburd, Julyn Clair.
Florida Atlantic University, Degree grantor
Coffman, Sherrilyn, Thesis advisor
Type of Resource: text
Genre: Electronic Thesis Or Dissertation
Date Issued: 1994
Publisher: Florida Atlantic University
Place of Publication: Boca Raton, Fla.
Physical Form: application/pdf
Extent: 83 p.
Language(s): English
Summary: Patients and nurses have been found to perceive support differently. This exploratory study was undertaken to: (a) identify those nursing behaviors perceived by emergency department patients as supportive, and (b) to identify the importance emergency room patients give to various nursing behaviors on a checklist. A sample of 30 emergency department patients completed a guided interview and the Supportive Nursing Behavior Checklist. The perceived attitude of the nurse toward the patient and the availability of the nurse to the patient were the most important factors influencing patients' perceptions of support. The nurse being friendly and cheerful were the most important behaviors. The study has implications for nursing practice, nursing administration and nursing education. Suggestions are also given for further research.
Identifier: 15060 (digitool), FADT15060 (IID), fau:11838 (fedora)
Collection: FAU Electronic Theses and Dissertations Collection
Note(s): Thesis (M.S.N.)--Florida Atlantic University, 1994.
Christine E. Lynn College of Nursing
Subject(s): Hospitals--Emergency services
Nurse and patient
Nurses--Attitudes
Nursing assessment
Caring
Held by: Florida Atlantic University Libraries
Persistent Link to This Record: http://purl.flvc.org/fcla/dt/15060
Sublocation: Digital Library
Use and Reproduction: Copyright © is held by the author with permission granted to Florida Atlantic University to digitize, archive and distribute this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder.
Use and Reproduction: http://rightsstatements.org/vocab/InC/1.0/
Host Institution: FAU
Is Part of Series: Florida Atlantic University Digital Library Collections.