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Public health nurse managers' perception of Total Quality Management initiatives
Title
Public health nurse managers' perception of Total Quality Management initiatives.
Creator
Wright, Carol Ann., Florida Atlantic University, Ray, Marilyn A.
Abstract/Description
The purpose of this descriptive study was to explore public health nurse managers' perception of Total Quality Management (TQM) Initiatives in the practice setting. Data sources included interviews with six public health nurse managers. A conceptual model was developed and subsequently analyzed in relationship to Watson's (1988) Human Theory of Caring and Total Quality Management Theory. It was discovered that public health nurse managers described favorable experiences working with TQM...
Show moreThe purpose of this descriptive study was to explore public health nurse managers' perception of Total Quality Management (TQM) Initiatives in the practice setting. Data sources included interviews with six public health nurse managers. A conceptual model was developed and subsequently analyzed in relationship to Watson's (1988) Human Theory of Caring and Total Quality Management Theory. It was discovered that public health nurse managers described favorable experiences working with TQM implementation and the team process. Although the study's findings did not support a direct relationship between Watson's Theory and congruence with public health nursing practice and TQM initiatives there is an implied relationship to the universal nursing theories of caring with a strong emphasis on advocacy in guiding public health nursing practice. Recommendations for nursing administration, practice, education and research are presented.
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Date Issued
2000
PURL
http://purl.flvc.org/fcla/dt/12707
Subject Headings
Total quality management, Nurse administrators, Public health administration
Format
Document (PDF)
Identification of performance outcomes required of human resource development professionals in order to develop quality programs consistent with the Malcolm Baldrige Award Criteria
Title
Identification of performance outcomes required of human resource development professionals in order to develop quality programs consistent with the Malcolm Baldrige Award Criteria.
Creator
Gunn, Susan Cappo., Florida Atlantic University, Burrichter, Arthur W., Guglielmino, Lucy M.
Abstract/Description
This research expanded the role of the human-resource development (HRD) professional in several ways. The study solicited consensus on results (performance outcomes) required of the HRD professional in order to develop quality programs consistent with the Malcolm Baldrige Award Criteria. In addition, the study generated a listing of performance outcomes to be considered in program planning for college, university, and technical training programs of post-secondary institutions. The Delphi...
Show moreThis research expanded the role of the human-resource development (HRD) professional in several ways. The study solicited consensus on results (performance outcomes) required of the HRD professional in order to develop quality programs consistent with the Malcolm Baldrige Award Criteria. In addition, the study generated a listing of performance outcomes to be considered in program planning for college, university, and technical training programs of post-secondary institutions. The Delphi technique applied in this research used a series of four questionnaires to identify the performance outcomes that were distributed among the seven Baldrige categories: Leadership, Information and Analysis, Strategic Quality Planning, Human Resource Utilization, Quality Assurance of Products and Services, Quality Results, and Customer Satisfaction. The data were analyzed by Baldrige category and by professional groups defined for this research: business management, quality management, and human resource development. The expert participants, who were highly experienced in their fields and recognized nationally through professional associations and publications, identified 85 performance outcomes. Of these, 54 met the criteria and conditions established for acceptance. The analysis of variance computed on the grand mean of each Baldrige category on Questionnaires Three and Four showed no statistically significant differences in the ratings of the three professional groups. However, specific differences in professional groups on individual statements within the Baldrige categories can be noted. In addition, the data seem to indicate that not all of the seven Baldrige categories share the same importance in defining the role of the HRD professional. The Human Resource Utilization category had the highest number of statements identified that remained within the criteria established. The highest rated statement was in the Customer Satisfaction category. On Questionnaire Four participants chose 44 outcomes that would be worthwhile to consider in program planning for post-secondary institutions. The data show that the four chosen most often contained a measurement requirement. The consensus reached on the performance outcome statements can provide a basis for further exploration of the role of the HRD professional in the development of quality programs. The study suggests additional research with larger groups to validate the outcomes.
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Date Issued
1993
PURL
http://purl.flvc.org/fau/fd/FADT12352
Subject Headings
Malcolm Baldrige National Quality Award, Total quality management--United States, Performance standards
Format
Document (PDF)
Large shareholder heterogeneity
Title
Large shareholder heterogeneity: the effect on firms' accounting quality and information asymmetry.
Creator
Trainor, Joseph E., College of Business, School of Accounting
Abstract/Description
I investigate the association between large shareholder heterogeneity and firms' accounting quality and information asymmetry. Specifically, I construct three measures of ownership heterogeneity based on the type, size, and monitoring aggressiveness of large shareholders present in a firm. Applying these three measures of heterogeneity, I examine whether large shareholder heterogeneity is associated with the variation in firms' accounting quality and information asymmetry. I also examine new...
Show moreI investigate the association between large shareholder heterogeneity and firms' accounting quality and information asymmetry. Specifically, I construct three measures of ownership heterogeneity based on the type, size, and monitoring aggressiveness of large shareholders present in a firm. Applying these three measures of heterogeneity, I examine whether large shareholder heterogeneity is associated with the variation in firms' accounting quality and information asymmetry. I also examine new block formations to provide evidence on the consequences of large shareholder investment on firms' accounting quality and information asymmetry. I find that the monitoring aggressiveness of large shareholders is positively associated with firms' accounting quality and information asymmetry. These findings suggest that large aggressive shareholders constrain earnings management, but contribute to firms' overall information asymmetry. Further, using new blockholder data, I find that investments by large aggressive shareholders are positively associated with firms' accounting quality and firms' information asymmetry in the post investment period. This finding provides additional support to my hypotheses that large shareholders play an important role in firms' accounting quality and information asymmetry.
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Date Issued
2011
PURL
http://purl.flvc.org/FAU/3322515
Subject Headings
Investment analysis, Financial services industry, Organizational effectiveness, Measurement, Total quality management
Format
Document (PDF)
economic consequences of auditor industry specialization
Title
The economic consequences of auditor industry specialization.
Creator
Almutairi, Ali R., Florida Atlantic University, Skantz, Terrance R., Dunn, Kimberly
Abstract/Description
This paper examines the association between the employment of industry specialist auditors, and the degree of information asymmetry and the cost of debt of a client company. Unlike auditors without industry expertise, auditors with industry expertise can better improve the credibility of financial statements (Krishnan 2003; Balsam et al. 2003) and verify management forecasts, thereby minimizing management's discretion in applying accounting principles and standards (Kwon 1996). This suggests...
Show moreThis paper examines the association between the employment of industry specialist auditors, and the degree of information asymmetry and the cost of debt of a client company. Unlike auditors without industry expertise, auditors with industry expertise can better improve the credibility of financial statements (Krishnan 2003; Balsam et al. 2003) and verify management forecasts, thereby minimizing management's discretion in applying accounting principles and standards (Kwon 1996). This suggests that industry specialist auditors can enhance audit quality. Consequently, clients of industry specialist auditors are expected to achieve more significant economic benefits than clients of nonspecialist auditors. Based on product differentiation theory and signaling theory, it is hypothesized in this study that clients of industry specialist auditors are more likely to enjoy a lower level of information asymmetry and a lower cost of debt than clients of nonindustry specialist auditors. In addition, this study hypothesizes that the marginal economic value added by auditor industry specialization varies between financially troubled clients and financially healthy clients that seek external financing. The results indicate that clients of specialists experience a lower information asymmetry level than clients of nonspecialists. This economic value provided by specialists is important and more pronounced for unregulated firms than for regulated firms. This inference, however, does not hold when information asymmetry is measured using analyst forecast dispersion. In addition, clients hiring specialists enjoy better credit ratings and lower cost of debt than clients of nonspecialists, and this economic value is more significant for financially troubled firms than for financially healthy firms. However, these findings do not hold for each proxy of auditor industry specialization.
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Date Issued
2006
PURL
http://purl.flvc.org/fcla/dt/12191
Subject Headings
Financial services industry--Auditing, Corporations--Auditing, Total quality management, Organizational effectiveness--Measurement
Format
Document (PDF)
An examination of the southern association of colleges and schools commission on colleges’ quality enhancement plans at two institutions through the lens of quality improvement
Title
An examination of the southern association of colleges and schools commission on colleges’ quality enhancement plans at two institutions through the lens of quality improvement.
Creator
Rodriguez, Barbara June, Floyd, Deborah L., Maslin-Ostrowski, Patricia, Florida Atlantic University, College of Education, Department of Educational Leadership and Research Methodology
Abstract/Description
The purpose of this case study was to explore the quality enhancement plan (QEP) process and its influence on student learning of critical thinking and the institutional environment from the perspective of key stakeholders at two community colleges accredited by the Southern Association of Colleges and Schools Commission on Colleges (the Commission). Key stakeholders were defined as faculty, staff, and administrators who had direct and continuous involvement with the development and/or...
Show moreThe purpose of this case study was to explore the quality enhancement plan (QEP) process and its influence on student learning of critical thinking and the institutional environment from the perspective of key stakeholders at two community colleges accredited by the Southern Association of Colleges and Schools Commission on Colleges (the Commission). Key stakeholders were defined as faculty, staff, and administrators who had direct and continuous involvement with the development and/or implementation of the QEP. This was accomplished through document reviews and analysis of interviews. The study was guided by intertwined quality assurance systems accountability, accreditation, and assessment, and six of Deming’s (1986) total quality management principles. These principles are: (1) customer, (2) training and development, (3) teamwork, (4) measurement, (5) improvement, and (6) leadership (Bosner, 1992; Deming, 1986; Marchese, 1991; Sallis, 2002).
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Date Issued
2015
PURL
http://purl.flvc.org/fau/fd/FA00004404, http://purl.flvc.org/fau/fd/FA00004404
Subject Headings
Educational evaluation -- Case studies, Educational tests and measurements -- Case studies, School management and organization -- Quality control -- Case studies, Total quality management in education -- Case studies, Universities and colleges -- Accreditation -- Case studies
Format
Document (PDF)
Identifying descriptions of quality nursing care shared by nurse and patient in the acute care hospital environment
Title
Identifying descriptions of quality nursing care shared by nurse and patient in the acute care hospital environment.
Creator
Grimley, Karen A., Tappen, Ruth M., Florida Atlantic University, Christine E. Lynn College of Nursing
Abstract/Description
Nursing care is considered a primary predictor of patient assessment of the overall hospital experience. Yet, quality nursing care remains difficult to define. Limited research about nurse or patient perspectives on what constitutes quality nursing care in hospital settings prevents the identification of a shared description or insight into their possible interrelationship. Research about nurse and patient descriptions is needed to establish behaviors, attributes, and activities associated...
Show moreNursing care is considered a primary predictor of patient assessment of the overall hospital experience. Yet, quality nursing care remains difficult to define. Limited research about nurse or patient perspectives on what constitutes quality nursing care in hospital settings prevents the identification of a shared description or insight into their possible interrelationship. Research about nurse and patient descriptions is needed to establish behaviors, attributes, and activities associated with quality nursing care to improve the health and well-being of hospitalized patients.
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Date Issued
2015
PURL
http://purl.flvc.org/fau/fd/FA00004375
Subject Headings
Nursing--Philosophy, Nurse and patient, Medical care--Quality control, Intensive care nursing--Quality control, Outcome assessment--Medical care, Total quality management, Evidence-based nursing.
Format
Document (PDF)