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Influences on the performance of organizational knowledge transfer
Title
Influences on the performance of organizational knowledge transfer.
Creator
Meckler, Mark Robert, Florida Atlantic University, Golden, Peggy A.
Abstract/Description
Knowledge is a resource and an important asset that organizations leverage to attain their goals. In a competitive environment, efficient and effective transfer of knowledge within the firm is a strategic imperative. In each organization a system through which knowledge flows, arises by design and enactment. Like other resources, knowledge resources should flow to where they are needed, when they are needed. The flow of knowledge resources depends upon contextual characteristics of both the...
Show moreKnowledge is a resource and an important asset that organizations leverage to attain their goals. In a competitive environment, efficient and effective transfer of knowledge within the firm is a strategic imperative. In each organization a system through which knowledge flows, arises by design and enactment. Like other resources, knowledge resources should flow to where they are needed, when they are needed. The flow of knowledge resources depends upon contextual characteristics of both the organization and the knowledge itself. This dissertation investigates characteristics that affect the internal flow of organizational knowledge between departments and types of employees. The study of knowledge transfer lies within the domain of knowledge management, linking strategy, organization theory and organizational cognition research. Effective knowledge management systems enhance strategy implementation and help maximize returns on organizational knowledge. These systems can offer the firm competitive advantage in speed and navigability. Knowledge management has broad theoretical scope. For this research, I draw upon theory concerning business policy and strategy (the resource-based view of the firm, competitive advantage, strategic orientation), organizational theory and cognition (bounded rationality, organizational knowledge, event management, sensemaking), information technology (media richness, communication technology) and epistemology (critical naturalism). I offer a testable model that describes how (a) departmental membership influences; (b) strategic orientation, locus of attention, communication media, sources of meaning and perceived knowledge impedance characteristics that affect; (c) knowledge discernment behavior to determine; (d) the performance of organizational knowledge transfer. The theory offers managers a somewhat rational approach to understanding and manipulating knowledge flows in order to alter the performance of knowledge assets in their firm.
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Date Issued
2001
PURL
http://purl.flvc.org/fcla/dt/11945
Subject Headings
Knowledge Management, Organizational Sociology, Strategic Planning
Format
Document (PDF)
The Perceived Impact of Technology-Based Informal Learning on Membership Organizations
Title
The Perceived Impact of Technology-Based Informal Learning on Membership Organizations.
Creator
Miller, Lori, Bryan, Valerie, Florida Atlantic University, College of Education, Department of Educational Leadership and Research Methodology
Abstract/Description
Educational leadership goes beyond the boundaries of the classroom; skills needed for talent development professionals in business closely align with those needed in traditional educational leadership positions as both are responsible for the development and growth of others. Traditionally, the role of professional membership associations or organizations such as the Association for Talent Development (ATD, formerly known as the American Society for Training and Development), the group...
Show moreEducational leadership goes beyond the boundaries of the classroom; skills needed for talent development professionals in business closely align with those needed in traditional educational leadership positions as both are responsible for the development and growth of others. Traditionally, the role of professional membership associations or organizations such as the Association for Talent Development (ATD, formerly known as the American Society for Training and Development), the group dedicated to individuals in the field of workplace learning and development, is to provide learning opportunities, set standards, identify best practices in their respective fields, and allow members to network with other professionals who share their interests. However, with the rampant increase in the use of technology and social networking, individuals are now able to access a vast majority of information for free online via tools such as LinkedIn, Facebook, Google, and YouTube. Where has this left organizations that typically charged for access to this type of information in the past? Surveys and interviews were conducted with ATD members in this mixed-methods study to answer the following research questions: 1. What are the perceptions of Association for Talent Development (ATD) members regarding the effect of technology-based informal learning on the role of ATD? 2. How do ATD members utilize technology for informal learning? 3. Are there factors such as gender, age, ethnicity, educational level, or length of time in the field that predict a member's likelihood to utilize technology for informal learning? 4. Are there certain ATD competency areas for which informal learning is preferred over non-formal or formal learning? The significance of the study includes the identification of how the Association for Talent Development (ATD, formerly ASTD) can continue to support professionals in our constantly evolving te chnological society as well as advancing the field by contributing research connecting informal learning with technology to membership organization roles.
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Date Issued
2015
PURL
http://purl.flvc.org/fau/fd/FA00004523, http://purl.flvc.org/fau/fd/FA00004523
Subject Headings
Educational leadership--Influence., Virtual reality in management., Knowledge management., Information networks., Organizational learning., Knowledge representation (Information theory)
Format
Document (PDF)
Executive fire officers' strategic thinking capabilities and the relationship with information and communication technology
Title
Executive fire officers' strategic thinking capabilities and the relationship with information and communication technology.
Creator
Penney, Gerri., College of Education, Department of Educational Leadership and Research Methodology
Abstract/Description
This study investigates the relationship of executive fire officers' use of strategic thinking skills and their proficiency using information and communication technology. A non-experimental quantitative study design was employed. The study consisted of 400 graduates of the National Fire Academy's Executive Fire Officer Program. The use of strategic thinking skills was measured by the Strategic Thinking Questionnaire (STQv6) (Pisapia & Reyes-Guerra, 2007). The use of information and...
Show moreThis study investigates the relationship of executive fire officers' use of strategic thinking skills and their proficiency using information and communication technology. A non-experimental quantitative study design was employed. The study consisted of 400 graduates of the National Fire Academy's Executive Fire Officer Program. The use of strategic thinking skills was measured by the Strategic Thinking Questionnaire (STQv6) (Pisapia & Reyes-Guerra, 2007). The use of information and communication technology tools was measured by the Information and Communication Technology (ICT) Fluency Questionnaire (Hilberg, 2007). The EFOs' strategic thinking capabilities of systems thinking (3.58 +/- .447) and reflecting (3.82 +/- .445) compared to previously reported samples from the literature, both empirically and theoretically. Depending upon the sample, some means were significantly higher and others were significantly lower. The strategic thinking questionnaire and the ICT fluency questionnaire were not directly correlated to one another ; however, there were some strong correlations within their subscales. ICT fluency and ICT comfort were highly correlated (r = .516), as well as systems thinking and reflecting (r = .688) at the 0.05 level. There was a significant correlation between age and ICT comfort (r = -.235), as well as between years of experience and ICT comfort (r = -.203) at the 0.05 level. Age moderated the relationship between systems thinking*reflection, and ICT comfort. Race moderated the relationship between systems thinking*reflection, and ICT education/training. This research was significant because it was the first time that Executive Fire Officers have been studied regarding their strategic thinking capabilities and their information and communications technology fluency.
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Date Issued
2010
PURL
http://purl.flvc.org/FAU/2683132
Subject Headings
Strategic planning, Knowledge management, Public administration, Decision making, Management information systems, Fire departments, Management, Organizational effectiveness, Transformational leadership
Format
Document (PDF)
Knowledge management: Processes and strategies used in United States research universities
Title
Knowledge management: Processes and strategies used in United States research universities.
Creator
Coukos-Semmel, Eleni Dianne, Florida Atlantic University, Pisapia, John
Abstract/Description
In the fields of organizational studies and business management there has been a growing emphasis on the practice of knowledge management (KM)---the process of generating, codifying, and transferring information assets for increased organizational performance. This once-theoretical discipline is expanding into other sectors such as higher education institutions. The purpose of this study was to (a) assess the use of KM and the strategies which further its use in research universities, (b)...
Show moreIn the fields of organizational studies and business management there has been a growing emphasis on the practice of knowledge management (KM)---the process of generating, codifying, and transferring information assets for increased organizational performance. This once-theoretical discipline is expanding into other sectors such as higher education institutions. The purpose of this study was to (a) assess the use of KM and the strategies which further its use in research universities, (b) examine relationships between use and efficiency of the strategies and the effectiveness of KM, (c) develop a classification model for KM effectiveness, and (d) determine the critical success factors for KM effectiveness. A 43-item survey (rating strategies and processes on two dimensions---"use" and "importance") was adapted from a benchmarking tool created by Arthur Andersen Consulting and the American Productivity and Quality Center. The field test concluded that the instrument was reliable (96%) and a panel of experts validated the content (72% agreement rate). The survey was distributed to 1285 administrators at the 257 public and private United States research universities. Three hundred (300) participants from 161 universities responded. The response rate, calculated by number of organizations responding, was 62.6%. Descriptive statistics and inferential analyses (analysis of variance, correlational analysis, and discriminant analysis) were employed. Five key findings were discovered. First, universities demonstrated an above moderate level (above 3 on a 5-point Likert scale) "use" of strategies and a below moderate level "use" of processes. Second, technology was the most implemented strategy, and measurement was the least. Third, notable differences between public and private universities were found regarding use of leadership strategy and transfer process. Fourth, the proposed discriminant model for classifying institutions by KM effectiveness level was 76% accurate. Variance in KM Effectiveness ranged from 46.6% (measurement) to 30.1% (culture). Finally, the most critical factors for effective KM centered around technology and measurement strategies. Tactics within each of these strategies were further identified to enable higher education leaders to increase KM effectiveness. Other considerations are highlighted for organizations wishing to implement a KM initiative, and recommendations are made for further research.
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Date Issued
2002
PURL
http://purl.flvc.org/fcla/dt/11983
Subject Headings
Knowledge management
Format
Document (PDF)
Developing and protecting the "golden idea" in new high-tech ventures
Title
Developing and protecting the "golden idea" in new high-tech ventures: entrepreneurs and advisors.
Creator
Fanimokun, Abiola Omoyeni., College of Business, Department of Management
Abstract/Description
The preoperational stage of a new venture is characterized by concept definition, idea enhancement, and strategy formulation. Entrepreneurs consult advisors in knowledge sharing activities. Trust is dominant in these entrepreneur-advisor relationships as entrepreneurs rely on an advisor's judgment to keep venture ideas away from competitors. However, the relationships between trust, knowledge sharing, and knowledge security during the preoperational stage of a new high-tech venture are not...
Show moreThe preoperational stage of a new venture is characterized by concept definition, idea enhancement, and strategy formulation. Entrepreneurs consult advisors in knowledge sharing activities. Trust is dominant in these entrepreneur-advisor relationships as entrepreneurs rely on an advisor's judgment to keep venture ideas away from competitors. However, the relationships between trust, knowledge sharing, and knowledge security during the preoperational stage of a new high-tech venture are not directly examined in many research studies. Concerning types of trust, McAllister (1995) defines two types of interpersonal trust: affective trust, which develops from emotional bonds between individuals, and calculative trust, which is based on an individual's level of competence and reliability. The present study applies McAllister's (1995) theory of types of trust to Kale, Singh, and Perlmutter (2000) findings to examine how trust relationships between entrepreneurs and advisors affect knowledge sharing and an entrepreneur's use of NDAs. This dissertation's research primary question is, "How does trust between an entrepreneur and advisors affect knowledge sharing and choices of knowledge security mechanisms during the preoperational stage of a new high-tech venture?" I used de Koning and Muzyka's (1999) classification of the entrepreneur's social context to define three advisor types: Close Friends, Business Associates, and Licensed Professionals. Linking these types with literature on trust and knowledge, I hypothesize seven relationships dealing with trust, knowledge sharing, and knowledge security. I used structured and non-structured interview formats to collect data on 143 entrepreneur/advisor relationships in South Florida., The results confirmed that relationship length significantly contributed to affective trust and entrepreneurs were more likely to share knowledge with Business Associates than with Close Friends or Licen found t o be the dominant form of trust driving knowledge sharing but affective trust was not significantly found to impact the use of NDAs. Entrepreneurs expected all advisor types to be competent, experienced, and skilled, reporting nonsignificant differences in calculative trust across advisor types. I did not find the use of NDAs to be associated with any particular advisor type. Rather, NDAs were seldom used during the preoperational stage for reasons such as the entrepreneurs' desires to maintain positive relationships with advisors, along with their reliance on a strong institutional background.
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Date Issued
2010
PURL
http://purl.flvc.org/FAU/2100577
Subject Headings
Interpersonal relations, Business etiquette, Organizational behavior, Entrepreneurship, New business enterprises, Creative ability in business, Disclosure of information, Knowledge management
Format
Document (PDF)