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An Empirical Test of a General Theory of Problem-Solving
Title
An Empirical Test of a General Theory of Problem-Solving.
Creator
Hall, Justin, Shaw, Eric H., Florida Atlantic University, College of Business, Department of Marketing
Abstract/Description
The purpose of this research is to better understand how marketers and consumers solve problems. This research first reviews the problem-solving literature, discusses several areas of confusion related to problem-solving, and offers solutions. After resolving the confusion, this research then develops a theoretical model of problemsolving. Four hypotheses are derived from the model, and then empirically tested. The model states that the distinct cognitive domain of problem-solving begins with...
Show moreThe purpose of this research is to better understand how marketers and consumers solve problems. This research first reviews the problem-solving literature, discusses several areas of confusion related to problem-solving, and offers solutions. After resolving the confusion, this research then develops a theoretical model of problemsolving. Four hypotheses are derived from the model, and then empirically tested. The model states that the distinct cognitive domain of problem-solving begins with problem recognition. Given a problem, associative memory and associative activation provide a solution (H #1). This solution is either satisfactory or unsatisfactory. If satisfactory, the individual engages in the satisficing process and accepts the solution (H#2). If unsatisfactory, the individual engages in the decision-making process and searches for information related to an alternative solution (H #3). Thus, the difference between satisficing and decision-making is the search for information (H #4). Problemsolving ends when an intended solution is chosen. A pretest and two studies are conducted to test the four hypotheses. The Pretest demonstrated situations that elicited problem recognition. Study 1 tested hypothesis #1 and found that at least 75 percent of the time associative memory and associative activation provided a solution. Study 2 tested hypotheses #2, #3, and #4. Hypotheses #2 and #3 were tested using a two-way ANOVA, Chi-Square, and Point Biserial Correlation and hypothesis #4 was tested using an independent sample t-test and Point Biserial Correlation. Results of all empirical tests confirm each of the hypotheses, which in turn support the theoretical model.
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Date Issued
2017
PURL
http://purl.flvc.org/fau/fd/FA00004807, http://purl.flvc.org/fau/fd/FA00004807
Subject Headings
Game theory., Problem solving., Decision making., Management science., System theory., Creative thinking., Creative ability in business.
Format
Document (PDF)
Perceptions of industry practitioners toward an academic degree program in public assembly facility management
Title
Perceptions of industry practitioners toward an academic degree program in public assembly facility management.
Creator
Riordan, James J., College of Education, Department of Educational Leadership and Research Methodology
Abstract/Description
Utilizing a modified Delphi Technique research study, consensus was sought from 298 practitioners in the public assembly facility management (PAFM) industry regarding their perceptions on varied matters connected to the academic preparation of managers/executives serving the industry. A comprehensive literature review and a prior pilot study were conducted for the purpose of creating the initial survey (Questionnaire 1). The pilot study consisted of an open-ended interview session with a...
Show moreUtilizing a modified Delphi Technique research study, consensus was sought from 298 practitioners in the public assembly facility management (PAFM) industry regarding their perceptions on varied matters connected to the academic preparation of managers/executives serving the industry. A comprehensive literature review and a prior pilot study were conducted for the purpose of creating the initial survey (Questionnaire 1). The pilot study consisted of an open-ended interview session with a panel (N=16) of PAFM managers. Sixty-four (64) of 66 consensus-seeking items attained consensus from the respondents (N=298) after Questionnaire 1 results were tabulated. Respondents were given the opportunity to re-assess their Questionnaire 1 choices in Questionnaire 2 and if compelled, change them. Items related to Kinesiology and Physical Education did not attain consensus status in Questionnaire 1 or Questionnaire 2. This study concluded: a) academic program in PAFM is beneficial to the industry (96%) and 63.5% viewed the degree as very important or essential; b) the preferred academic delivery level was Bachelors/undergraduate (52.7%); c) the degree program should be housed in Business (42%); d) the preferred competencies and skill sets were identified; e) the preferred course components were identified., Statistical analysis showed that there was a significant relationship between the type of public assembly facility where a respondent worked and the preferred academic unit of the program, as well as preferred general course components. Recommendations for future research include: (a) conducting a similar study employing solely qualitative methodology; (b) seeking potential significant relationships with gender, ethnicity, geographic location, ownership and governance of facilities, years of experience; and (c) comparing and contrasting results of this study among faculty who currently teach public assembly facility management courses and the students that are in said courses . The rising cost of providing safe and cost-efficient public assembly facilities require that the people operate these facilities possess the best set of managerial, administrative and technical skills related to the management of these facilities; this study aids in that quest by suggesting competencies and course components, and potentially a PAFM general academic curriculum, based on practitioner viewpoint.
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Date Issued
2009
PURL
http://purl.flvc.org/FAU/186765
Subject Headings
Facility management, Strategic planning, Executives, Training of, Creative ability in business, Management, Education, Aims and objectives
Format
Document (PDF)
A foot in both camps: the influence of role identity centrality of professional service entrepreneurs on entrepreneurial orientation and firm performance
Title
A foot in both camps: the influence of role identity centrality of professional service entrepreneurs on entrepreneurial orientation and firm performance.
Creator
Stewart, Steven Anthony, Castrogiovanni, Gary J., Hudson, Bryant A., Florida Atlantic University, College of Business, Department of Management
Abstract/Description
Professional service entrepreneurs (PSEs) paradoxically practice their profession in highly institutionalized contexts which require significant socialization, while at the same time enacting their role as an entrepreneur. Some activities consistent with entrepreneurship may be unnecessary for—and possibly even contradictory with— activities consistent with professional roles. In this dissertation, I addressed the questions of how two highly central role identities (professional and...
Show moreProfessional service entrepreneurs (PSEs) paradoxically practice their profession in highly institutionalized contexts which require significant socialization, while at the same time enacting their role as an entrepreneur. Some activities consistent with entrepreneurship may be unnecessary for—and possibly even contradictory with— activities consistent with professional roles. In this dissertation, I addressed the questions of how two highly central role identities (professional and entrepreneurial) related to entrepreneurial orientation (EO) in professional service practices, and how EO influences performance in the context of professional practices. Using a sample of 139 physicians, I examined the relationships between the role identity centrality of two primary roles (professional and entrepreneurial) that PSEs occupy, the EO of their firms, and firm performance. This study utilized a mixed methods design, consisting of both a questionnaire and semi-structured interviews administered to a sample of professionals who own professional practice firms in the southeastern region of Florida. Findings suggest a significant and positive relationship between entrepreneurial role identity centrality and entrepreneurial orientation and a marginally significant and negative moderation of entrepreneurial role identity centrality upon the relationship between professional role identity centrality and EO. A qualitative study served to elaborate on the findings of the quantitative study, and revealed the potential of very unique understandings of the intersection of entrepreneurship and professional practice across a selection of physicians.
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Date Issued
2014
PURL
http://purl.flvc.org/fau/fd/FA00004162, http://purl.flvc.org/fau/fd/FA00004162
Subject Headings
Entrepreneurship--Mathematical models., Identity (Psychology), Organizational sociology., New business enterprises--Management., Success in business., Creative ability in business.
Format
Document (PDF)
Developing and protecting the "golden idea" in new high-tech ventures
Title
Developing and protecting the "golden idea" in new high-tech ventures: entrepreneurs and advisors.
Creator
Fanimokun, Abiola Omoyeni., College of Business, Department of Management
Abstract/Description
The preoperational stage of a new venture is characterized by concept definition, idea enhancement, and strategy formulation. Entrepreneurs consult advisors in knowledge sharing activities. Trust is dominant in these entrepreneur-advisor relationships as entrepreneurs rely on an advisor's judgment to keep venture ideas away from competitors. However, the relationships between trust, knowledge sharing, and knowledge security during the preoperational stage of a new high-tech venture are not...
Show moreThe preoperational stage of a new venture is characterized by concept definition, idea enhancement, and strategy formulation. Entrepreneurs consult advisors in knowledge sharing activities. Trust is dominant in these entrepreneur-advisor relationships as entrepreneurs rely on an advisor's judgment to keep venture ideas away from competitors. However, the relationships between trust, knowledge sharing, and knowledge security during the preoperational stage of a new high-tech venture are not directly examined in many research studies. Concerning types of trust, McAllister (1995) defines two types of interpersonal trust: affective trust, which develops from emotional bonds between individuals, and calculative trust, which is based on an individual's level of competence and reliability. The present study applies McAllister's (1995) theory of types of trust to Kale, Singh, and Perlmutter (2000) findings to examine how trust relationships between entrepreneurs and advisors affect knowledge sharing and an entrepreneur's use of NDAs. This dissertation's research primary question is, "How does trust between an entrepreneur and advisors affect knowledge sharing and choices of knowledge security mechanisms during the preoperational stage of a new high-tech venture?" I used de Koning and Muzyka's (1999) classification of the entrepreneur's social context to define three advisor types: Close Friends, Business Associates, and Licensed Professionals. Linking these types with literature on trust and knowledge, I hypothesize seven relationships dealing with trust, knowledge sharing, and knowledge security. I used structured and non-structured interview formats to collect data on 143 entrepreneur/advisor relationships in South Florida., The results confirmed that relationship length significantly contributed to affective trust and entrepreneurs were more likely to share knowledge with Business Associates than with Close Friends or Licen found t o be the dominant form of trust driving knowledge sharing but affective trust was not significantly found to impact the use of NDAs. Entrepreneurs expected all advisor types to be competent, experienced, and skilled, reporting nonsignificant differences in calculative trust across advisor types. I did not find the use of NDAs to be associated with any particular advisor type. Rather, NDAs were seldom used during the preoperational stage for reasons such as the entrepreneurs' desires to maintain positive relationships with advisors, along with their reliance on a strong institutional background.
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Date Issued
2010
PURL
http://purl.flvc.org/FAU/2100577
Subject Headings
Interpersonal relations, Business etiquette, Organizational behavior, Entrepreneurship, New business enterprises, Creative ability in business, Disclosure of information, Knowledge management
Format
Document (PDF)