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TELEHEALTH UTILIZATION IN MENTAL HEALTH: THE UNEXPECTED CATALYST
| Title: | TELEHEALTH UTILIZATION IN MENTAL HEALTH: THE UNEXPECTED CATALYST. |
 17 views 8 downloads |
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| Name(s): |
Perrys, John , author Feyereisen, Scott , Thesis advisor Florida Atlantic University, Degree grantor Department of Management Programs College of Business |
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| Type of Resource: | text | |
| Genre: | Electronic Thesis Or Dissertation | |
| Date Created: | 2024 | |
| Date Issued: | 2024 | |
| Publisher: | Florida Atlantic University | |
| Place of Publication: | Boca Raton, Fla. | |
| Physical Form: | application/pdf | |
| Extent: | 73 p. | |
| Language(s): | English | |
| Abstract/Description: | This quantitative research study explored the impact of the COVID-19 pandemic on the utilization of telehealth in mental health services, focusing on the Veterans Health Administration (VHA) of the U.S. Department of Veterans Affairs. The study assessed changes in appointment types across location, modality, gender, age, race, and rurality. Drawing on the Technology Acceptance Model (TAM) and introducing a COVID-19 moderation factor, the study investigates the adoption of telehealth technology and its effects on traditionally underserved groups. The research method involved a quantitative analysis of de-identified patient appointment data from FY 2017 to FY 2022, encompassing 66 million appointments. Empirical research was assessed for any impact of the coronavirus disease 2019 (COVID-19) pandemic on the proliferation of the telehealth modality in mental health. The study incorporated statistical analyses, including time series regression, to test the hypothesis that telehealth positively influenced mental health service delivery, with the COVID-19 pandemic as a moderating factor. Descriptive statistics were used to present the mean and standard deviation scores for the independent and dependent variables. Frequency statistics were used to describe the independent variables for the study further. Three regression models were used to answer the hypotheses. Comprehensive results were presented, showcasing the impact of the pandemic on telehealth adoption, and behavioral intentions. Specifically, the COVID-19 pandemic has fundamentally altered the landscape of doctoral healthcare provider visits, generally decreased in-person visits while substantially increased video and phone visits. The findings highlighted sizable shifts in healthcare dynamics, emphasizing the influence of demographic factors on visit types and the complex interplay with COVID-19. This study contributed valuable insights into the transformative role of telehealth in mental health care, especially during global health crises like the COVID-19 pandemic. | |
| Identifier: | FA00014461 (IID) | |
| Degree granted: | Dissertation (PhD)--Florida Atlantic University, 2024. | |
| Collection: | FAU Electronic Theses and Dissertations Collection | |
| Note(s): | Includes bibliography. | |
| Subject(s): |
Mental health services Medical telematics Delivery of Health Care Veterans Health |
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| Persistent Link to This Record: | http://purl.flvc.org/fau/fd/FA00014461 | |
| Use and Reproduction: | Copyright © is held by the author with permission granted to Florida Atlantic University to digitize, archive and distribute this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder. | |
| Use and Reproduction: | http://rightsstatements.org/vocab/InC/1.0/ | |
| Host Institution: | FAU |
